DOWNLOAD BROUCHUREUpcoming Professional Cloud Service Manager Training
| Training | Dates | Times | Duration | Location | |
|---|---|---|---|---|---|
| Live Virtual | Any Day | 9:30 AM - 5:30 PM (IST) | 16 Hours | Any City |
OVERVIEW
In an increasingly interconnected and complex IT environment, IT management is under pressure to deliver more agile IT services and adapt to change. Organizations are adopting strategies that include cloud computing in order to meet these challenges and offer reliable, flexible and scalable services. Service management professionals are challenged to help organizations optimally ensure measurable service delivery and management in cloud environments. The Professional Cloud Service Manager (PCSM) certification enables participants to design and deliver cloud services. The certification provides a hands-on, practical approach to understanding how cloud computing and cloud-based services impact operations, and how to adapt existing processes to deliver better services. The PCSM takes these factors and ITIL® best practices into account to bridge service management gaps in cloud adoption
COURSE OUTLINE
Module 1. Cloud Service Management Fundamentals
Module 2. Cloud Service Management Roles
Module 3. Cloud Service Strategy
Module 4. Cloud Service Design, Deployment and Migration
Module 5. Cloud Service Management
Module 6. Cloud Service Economics
Module 7. Cloud Service Governance
Module 8. Showing the Value of Cloud Services to the Business
BENEFIT
- CCC’s PCSM designation is a globally recognized certification for Service Management professionals.
- Being PCSM-certified showcases your service management experience in a cloud environment, relevant skills and knowledge, and demonstrates that you are capable to manage the various stakeholders within the enterprise
WHO SHOULD ATTEND
- IT Managers and CIOs
- Service Managers (with or without an ITIL background)
- Service Management Professionals
- Cloud Strategy and Management Consultants
EXAM
There are no prerequisites. It is recommended that participants have achieved the Cloud Technology Associate certification (or its equivalent) and that participants are conversant in cloud concepts and vocabulary. Participants further benefit from a strong background in IT service management, who have completed one or more ITIL certifications or who have practical experience in IT service management best-practices.
Exam Details
Exam Type: Scenario Based, Complex Multiple Choice
No. of Questions: 25
Duration 75 minutes
Additional Time Provisions: 15 minutes additional time for candidates who speak English as a second language.
Open Book: No
Pass Score: 65%
Exam Mode: Online
REQUEST FOR CALLBACK
Related COURSES
- Cloud Computing Foundation
- Big Data Foundation
- Cloud Technology Associates
- Professional Cloud Administrator
- Professional Cloud Developer
- Professional Cloud Security Manager
- Professional Cloud Solutions Architect
- Amazon AWS SysOps Associate
- Amazon AWS Solution Architect Associate
- Lead Cloud Security Manager
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Reviews
Mohammed Khareem
IBM
Training was very well organized. Wiselearner Team was very responsive and helpful. Thanks to trainer for sharing insightful information.
Mohammed Vasiuddin Farooq
CAPGEMINI
I attended the PCSM training and found it helpful. The trainer was knowledgeable and addressed all the queries.
Rajeev Kumar
Wipro
PCSM training was really good. Wiselearner is a very good platform to acquire & gain the knowledge in various subjects & certification. The staff over their & the faculty was very professional and felt that its a great environment for professional training.
